Refund policy
We want you to love your purchase from Keisodo. If something isn’t right, we’re here to help.
Returns:
Items can be returned within 3 days of delivery, provided they are unused, unopened, in their original packaging, and in the same condition in which you received them.
Exchanges:
If you need a different color or product, please contact us within 3 days of delivery. We will arrange an exchange when possible, provided the item is unused, unopened, and in its original packaging.
Return Shipping:
Customers are responsible for return shipping costs, unless the item was damaged or incorrect upon delivery.
Damages or Issues:
If your order arrives damaged or incorrect, please contact us right away.
For return and exchange requests or questions, contact us at: info@keisodohome.com